6 Fixes for Ask to Buy Not Working On Mac and iPhone
Many users are facing the Ask to Buy not working on their MacBook, iPad, and even iPhone. Ask to Buy is an important feature, especially if you have a family of Apple users. It comes in handy to keep your child’s purchase attempts in check. However, the trouble begins when your child sees the “Unable to Ask Permission” error on their screen while making a purchase. Here’s what to do when Ask to Buy is not working on iPhone or Mac.
Table of Contents
1. Check Content Not Supported
If your child has been facing Ask to Buy permission error, it could be because the feature does not support the content they are trying to purchase.
Ask to Buy does not apply to apps or content from educational institutions. You can only use the Ask to Buy feature for purchases made within the App Store or iTunes Store such as apps, in-app purchases, movies, TV shows, books, and music.
2. Check Family Sharing Settings
An easy and quick way to solve the Ask to Buy permission error on iPhone or Mac is to check the Family Sharing Settings and ensure it is turned on. You can apply the same steps to your iPad, iPhone, and MacBook.
Here is how you’re able to do it on all your devices.
On Your MacBook
1.Go to theApple menuand click onSystem Settings.
2.ChooseFamily.
3.Then, go toPurchase Sharing.
4.Now, make sure you have enabledPurchase Sharing.
5.Again, go back to Family and click on yourchild’s name.
6.Now, enableAsk to Buy.
Once done, you can restart the MacBook and use the feature again.
On your iPhone or iPad
1.OpenSettingsand go toFamily.
2.Then, selectPurchase Settingsand make sure it is enabled.
3.Now, get back to Family and choose a Family member’s name.
4.Click onAsk to Buy.
5.Then, enableRequire Purchase Approval.
Do the same for all your family members. Then restart your device to save the settings.
3. Change the Approver
If any member of your family is unable to ask for permission, you may try changing the approver or the guardian. Here is how you can do it.
On MacBook
1.1.Click on theApple menuand chooseSystem Settings.
2.Then, openFamily.
3.Click on any family member’s name and chooseParent/Guardian.
4.Now enable the option forSet as Parent/Guardian.
Once approved, the Ask To Buy or purchase request will be sent to this ID.
On iPad or iPhone
1.Go toSettingsand openFamily.
2.Choose the family member from the list.
3.Click onParent/Guardian.
4.Now, enable the optionSet as Parent/Guardian.
you’re able to now choose multiple parents/guardians for the child user in the family to accept or reject purchase requests.
4. Check Apple ID
Ask to Buy might not work on iPhone or MacBook if you use different Apple IDs across different devices. ensure that you are using the sameApple IDon your App Store, Family Sharing, and using the same for making all other purchases.
you may follow the steps below to check your Apple ID.
1.Click on theApple logoand go toSystem Settings.
2.Now openFamilyand open your name.
3.Check your Apple ID here. You will see an email id here which is your Apple id.
4.Now, go back toSystem Settingsand click on yourNamein the left sidebar.
ensure you double-check both the Apple IDs and ensure they are the same.
5. Update macOS and iOS to Latest Version
You need to ensure that iPhone or Mac, wherever you are not getting the Ask to Buy pop-up, are running the latest software version. Outdated software can sometimes cause compatibility issues leading to permission issues.
Let’s look at the steps to update your devices.
1.Go toSystem Settings.
2.OpenSoftware Updateand wait for the system to look for updates.
3.Click onUpdate Nowto update your macOS.
Wait for the system to restart and check if the Ask To Buy is working again.
On iPad and iPhone
1.OpenSettings.
2.Go toGeneral.
3.Now, chooseSoftware Update.
If you find the latest software version to update, simply chooseDownload and Install. It will take a few minutes, and your device will restart. Make sure to check if the Ask To Buy feature is working well.
6. Try Restarting
The most basic method and fix you can try with any error that you might face on your iPhone or Mac issimply restarting them. Whether it is your MacBook, iPad, or iPhone, you can go toSystem Settingson your MacBook and chooseRestart.
Or else, you’re able to keep pressing the Home and Volume (Up) button to restart your iOS devices. The Ask To Buy feature may not work due to some bug that might resolve once you restart everything.
Frequently Asked Questions
1. How do I allow Ask To Buy?
If you are looking to enable Ask To Buy option for your child, open theSettingson your device and go toFamily. Here, choose yourchild’s nameand go toAsk To Buy. You can then enable the feature from this section.
Ask Before Buying on iPhone
Ask To Buy not working on your iPhone can lead to crazy creadit card bills. ensure to try all the fixes mentioned above before contactingApple support. Preparing to buy an iPhone? Know thedifference between USB-C 2.0 and 3.0and how it affects data tranfer and charging speeds because not all iPhones are created equal.
Kanika Modi
Kanika loves writing about everything Apple and hoping to add meaning to what people read. She has been creating content for over 7 years now about tech guides, tutorials, troubleshooting guides, and gadget reviews. Keeping aside tech, she is a massive football enthusiast or better say Lionel Messi fan.
